Payment Policy

–Effective Date: June 10, 2025

Welcome to ROOTOPIX. This Payment Policy outlines all terms and conditions related to payments for purchases made through our website at https://rootopix.xyz. By making a purchase, you agree to the terms outlined below. Our goal is to ensure a secure, smooth, and transparent payment experience for every customer.

1. Accepted Payment Methods

To provide flexibility and convenience, we accept a wide range of secure payment options, including:

  • Visa

  • MasterCard

  • American Express

  • PayPal

  • Discover (if available)

  • Other payment options that may appear at checkout depending on your region and selected currency

All payment methods offered on our platform are encrypted and handled through certified, secure third-party gateways to protect your personal and financial data.

2. Payment Authorization and Verification

Upon placing an order, your chosen payment method will be charged for the full amount, including applicable taxes and shipping fees. ROOTOPIX reserves the right to verify billing information and request additional documentation if needed to prevent fraud.

If any part of your payment cannot be authorized or is flagged for review, your order may be delayed or canceled. We are not liable for any delay or cancellation resulting from payment authorization failures.

3. Currency and Pricing

  • All product prices on our website are listed in USD (United States Dollar) unless otherwise stated.

  • Prices exclude applicable sales tax, import duties, and shipping charges. These will be calculated and displayed at checkout based on your location and selected shipping method.

  • Currency conversion rates for international customers are handled by your payment provider or financial institution.

4. Tax and Duties

  • Sales tax may apply based on your shipping address within the United States.

  • International customers may be responsible for paying customs duties, VAT, import taxes, or other regulatory fees upon delivery. These fees are not included in the product price or shipping cost and must be paid by the recipient.

5. Payment Security

Your security is our top priority. ROOTOPIX uses SSL encryption and industry-standard PCI-compliant technologies to ensure your payment information is kept secure and confidential.

We do not store full credit card details on our servers. All transactions are processed through reputable third-party payment gateways with advanced fraud detection systems.

6. Failed or Declined Payments

If your payment is declined or fails to process, your order will be automatically canceled. You are encouraged to:

  • Check with your bank or card issuer to ensure sufficient funds and authorization.

  • Use an alternative payment method if necessary.

  • Contact our support team if you encounter recurring issues.

ROOTOPIX is not responsible for delays caused by failed payments or declined cards.

7. Order Confirmation and Invoicing

Once your payment is successfully processed, you will receive an email confirmation with your order summary and receipt. This serves as your proof of purchase.

If you do not receive a confirmation email within 24 hours, please check your spam folder or contact us at contact@rootopix.xyz.

8. Refunds and Adjustments

Refunds, if applicable, are issued to the original method of payment. Please refer to our Refund & Return Policy for full details on eligibility and processing times.

Any promotional discounts or voucher codes used during checkout are non-refundable.

9. Fraud Prevention

ROOTOPIX reserves the right to cancel any order suspected of fraudulent activity. We may request identity verification or payment proof before fulfilling certain orders. Failure to comply may result in order cancellation for security purposes.

10. Contact Information

If you have questions or concerns regarding payment, please contact our customer service team:

Thank you for choosing ROOTOPIX. We are committed to delivering a safe and trustworthy shopping experience for every customer, every time.